Shipping policy
Last updated: 9 November 2026
This policy explains how we ship Lariese Organics orders. It should be read with our Refund policy and Terms of service. Nothing in it limits your rights under the Australian Consumer Law.
Who ships your order
Lariese Pty Ltd (ABN 91 155 192 108), trading as Lariese Organics, Suite 5C/90 Longueville Rd, Lane Cove NSW 2066, Australia. Email info@lariese.com.
Prices and currency
All prices are in Australian dollars (AUD). Prices for customers in Australia include GST. The total you pay, including shipping, is shown at checkout before you pay. We don't charge a payment or card surcharge.
Shipping within Australia
- Free shipping on orders of A$199 or more (after any discounts).
- Standard shipping: A$15 for orders under A$199.
- Courier options may also be offered at checkout with their price and estimated delivery time for your address.
Shipping overseas
We ship to many countries. The price and delivery options for your address are shown at checkout. Customs duties, taxes and import fees may apply in your country. These are set by your country, not by us, and are not included in our prices unless the checkout says they are.
Processing time
We aim to pack and post orders within 1 to 3 business days after payment. Orders placed on weekends or public holidays are processed the next business day. During sale periods we'll tell you on the site if posting is likely to take longer.
Delivery times
Delivery times shown at checkout and by carriers are estimates, not guarantees, and run from the day your order is posted. If your order has not arrived within the time we gave you, or a reasonable time if we gave none, email us and we'll investigate with the carrier and sort it out.
Tracking
We email you tracking details when the carrier provides them. If tracking hasn't moved for several days, email info@lariese.com with your order number.
Wrong or incomplete address
Please check your address at checkout. If you spot a mistake, email us straight away. We can change it only before your order is posted. If a parcel is returned to us because of an incorrect address, we'll contact you to arrange re-delivery, and you may be asked to pay the extra postage.
Parcels that arrive damaged or go missing
If your order arrives damaged, is missing items, or never arrives, email info@lariese.com with your order number (and a photo if damaged). We'll arrange a replacement or refund. You don't need to deal with the carrier yourself, and we cover the cost of sending a replacement. Risk in the goods stays with us until they're delivered to you.
Out-of-stock items
If an item you ordered turns out to be out of stock, we'll email you promptly and offer you a choice: wait for it, swap it, or get a full refund of that item and its shipping.
Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. See our Refund policy.
Contact
Lariese Pty Ltd · ABN 91 155 192 108
Suite 5C/90 Longueville Rd, Lane Cove NSW 2066, Australia
info@lariese.com